Veritas Clinical Research PLLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Veritas Clinical Research PLLC collects and uses information about you when you opt in to receive SMS messages from us.
Information we collect
When you opt in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history
- Information related to your clinical trial interest, screening, or study participation
How we collect your information
We may collect your information directly from you, such as when you complete a form or contact us, or automatically, such as when you interact with our website.
How we use your information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your preferences
- Operate our business
- Send appointment reminders, study visit notifications, and other trial-related communications
Choices and controls
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms and Conditions for additional information about the opt-out process.
To whom we disclose your information
We may disclose your information to our affiliated companies; to third-party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims; and to our clinical trial sponsors, contract research organizations (CROs), and applicable regulatory or oversight bodies as required for the conduct of clinical research studies.
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Contact for messaging program questions
If you have questions about this messaging program or our privacy practices, please contact us by using the HELP instruction available through the messaging program.
How consumer data is handled
- Consumer data, including phone numbers and SMS opt-in data, will not be transferred, shared, or disclosed to external organizations for their independent use.
- Such data may be provided only to strictly necessary service providers acting on the company’s behalf.
- These service providers must operate under confidentiality and security obligations.
Protection of information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to contact us
You can reach us by texting the word HELP for support to (586) 210-0330. You may also contact us directly at franco.parodi@veritasclinical.org.